Optimized Agents, Better Results: The Power of Archived Data
WEDNESDAY, April 30, 8am PDT / 11am EDT / 5pm CEST
In today’s fast-paced customer service environment, Salesforce Agents need instant access to accurate, real-time, and historical data to deliver personalized and efficient support. However, as customer interactions grow, managing massive amounts of data without impacting Salesforce performance can be a challenge.
Join this webinar to discover how integrating Odaseva Data Archiving with Salesforce Data Cloud can help your agents.
In this session, we'll:
Leverage historical insights to enhance decision-making and personalized recommendations
Optimize Salesforce performance by archiving inactive data while keeping it accessible
Ensure compliance and governance with a structured data retention strategy
