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Gartner Report

Innovation Insight: Backup for SaaS Applications

By Analyst(s): Nik Simpson, Michael Hoeck
If SaaS data is important to your business, this is a must-read.

Technology teams commonly assume SaaS providers are responsible for protecting their data. That’s almost always wrong. Typical SaaS SLAs make it clear that data is the customer’s responsibility. This report offers a clear breakdown of the threats to SaaS data and how IT leaders should respond.

Report Takeaways:
  • Why you should never assume SaaS data is protected
  • What steps IT leaders should take to protect their data
  • Why your backup approach might actually prevent you from restoring data




Gartner, Innovation Insight: Backup for SaaS Applications, Nik Simpson, Michael Hoeck, 5 August 2021.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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