NEW ebook
How to Secure the Salesforce Data that Powers Agentforce
Agentforce agents integrate directly with business and customer data, policies, and processes. This allows companies to deliver faster resolutions and reduce costs, but also introduces potential security risks.
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eBook:
How to Secure the Salesforce Data that Powers Agentforce
Feeding customer’s personal data and confidential business policies into Agentforce creates both opportunity and risk. If the data driving Agentforce experiences isn't effectively secured and managed, risks include non-compliance with data privacy regulations and subsequent expensive fines, embarrassing data breaches, and loss of customer trust.
This eBook explores five important Agentforce use cases, from handling product data and policies, to managing account access, and shows how you can protect and control the Salesforce data that underpins every Agent interaction. You'll learn:
- How to Give Support Agents Instant Access to Archived Product Data—Without Overloading Your Data Cloud
- How to Power Personalized Product Recommendations
- How to Give Agents Secure Access to Warranty & Policy Data Without Exposing Sensitive Customer Information
- How to Safeguard Customer Data During Account Updates Without Slowing Down Agent Workflows
- How to Keep Sensitive Account Data Secure While Solving Account Access Issues
About Odaseva
Odaseva delivers the strongest data security and data management solution for enterprises running on Salesforce, safeguarding confidentiality and integrity of critical business information. The Odaseva Enterprise Data Platform ensures business continuity, regulatory compliance, and powerful protection against threats to Salesforce data. It is designed and built specifically to solve the complex challenges of large-scale global organizations.
Odaseva's integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data.
With Odaseva, enterprises can confidently navigate the evolving data security landscape, ensuring that operations remain uninterrupted and aligned with regulatory standards.